Assistant Key Account Manager

About the Role

Job Summary Support the management and growth of a strategic semiconductor customer account by coordinating customer requirements, driving project execution, and fostering strong customer relationships. This role serves as a key liaison between customers and internal teams to ensure operational excellence, on-time delivery, and long-term business growth.

Job Details

Experience: supporting strategic multinational customers is highly preferred. Strong communication, negotiation, customer engagement, and stakeholder management skills.

Experience: coordinating cross-functional teams and managing customer projects in a manufacturing environment. Strong analytical, problem-solving, and organizational abilities. Self-motivated, customer-focused, and able to work independently in a fast-paced environment. Proficient in Microsoft Office applications and ERP/MRP systems. Willing to travel occasionally for customer meetings and business reviews. Willing to working at East Region, Changi North Crescent ##

Responsibilities

• Key Account Management Support the management and growth of assigned strategic customer accounts within the semiconductor industry.
• Serve as a primary point of contact for customer inquiries, requirements, and operational matters.
• Build and maintain strong relationships with customer stakeholders to enhance customer satisfaction and business partnership.
• Customer Relationship Management Understand customer business needs, forecasts, and project requirements to ensure timely support and execution.
• Monitor customer demand trends and proactively identify opportunities to expand account revenue and business engagement.
• Conduct regular customer reviews and maintain effective communication to strengthen long-term partnerships.
• Project & Business Operations Coordination Manage customer projects and orders from quotation, order fulfillment, delivery, through post-sales support.
• Coordinate closely with Engineering, Operations, Quality, Planning, Supply Chain, and Customer Service teams to ensure smooth project execution.
• Monitor project schedules, delivery commitments, and operational performance to meet customer expectations.
• Resolve customer issues and escalations promptly while driving effective corrective actions.
• Business Growth & Performance Management Support the achievement of sales revenue, profitability, and customer satisfaction targets.
• Analyze customer demand, business performance, and account opportunities to develop account growth strategies.
• Prepare sales forecasts, business reports, customer presentations, and performance reviews.
• Identify opportunities for process improvement to enhance customer experience and operational efficiency.

Requirements

Not Mentioned - Not Mentioned - Not Mentioned - Age: 14-60 ## Skills - Customer Program Management - Sales Operations - Key Account Management - ERP MRP systems - Business Development - Microsoft Office Applications ##

• Diploma or Bachelor's Degree in Business, Engineering, Marketing, Supply Chain, or a related discipline.
• 3-5 years of experience in Key Account Management, Customer Program Management, Sales Operations, or Business Development within the semiconductor, electronics, precision engineering, or manufacturing industries.

How to Apply

Apply on NCS: | Email: info@foundit.in | Phone: 8069857811