HR Associate Partner

About the Role

• Generating attendance, quality, and productivity feedback in coordination with agencies. • Maintaining and updating the feedback tracker. • Ensuring all joining documents are completed and filed as per the onboarding checklist. • Ensuring visibility of new joiners across all required systems.

• Maintaining employee files and documentation for audit readiness. • Coordinating with agencies to ensure smooth first-day onboarding formalities. • Educating new joiners on HR policies, processes, and systems. • Supporting the HRBP in planning and executing employee engagement initiatives on the shop floor.

• Monitoring and highlighting attendance exceptions on a daily basis through Kronos and FCLM. • Tracking leaves, Loss of Pay (LOP), unscheduled overtime, and sixth-day overtime. • Resolving attendance and timekeeping deviations identified in Kronos. • Maintaining and monitoring manager leave records. • Generating daily HR MIS reports.

• Preparing and sharing attendance reports. • Reconciling agency attendance data with Kronos records. • Validating overtime and NSA inputs received from agencies before sharing with managers. • Monitoring the issuance of warning letters related to disciplinary issues.

• Ensuring agencies follow standard disciplinary processes and guidelines - 6+ months of human resources experience - 6+ months of customer service experience - 6+ months of Microsoft Office products and applications experience - High school or equivalent - 1+ years of human resources experience - 1+ years of customer service experience - 1+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.