International Voice Process

About the Role

Spes Manning Solutions is exclusively hiring for a Customer Support Executive to join our dynamic and rapidly growing BPO team. We are looking for enthusiastic, customer-centric individuals who are passionate about delivering an exceptional customer experience.

This is a unique opportunity for both fresh graduates and experienced professionals to build a successful career in an international voice process environment.

Job Details

Experience: Candidates with prior experience in an international BPO environment will be preferred and compensated accordingly. Freshers are highly encouraged to apply. Compensation &

Responsibilities

• Handle inbound and outbound customer calls with professionalism and courtesy.
• Resolve customer queries and issues quickly and efficiently over the phone.
• Maintain accurate records of all customer interactions and transactions.
• Follow communication scripts and guidelines when handling different topics to ensure consistency.
• Ensure customer satisfaction and provide a high level of professional customer support .
• Skills & Competencies Communication Skills: Excellent verbal and written communication skills in English are mandatory .
• The ability to articulate clearly and effectively to an international customer base.
• A confident and positive tone of voice.
• Technical & Professional Skills: Basic computer proficiency, including the ability to navigate multiple systems simultaneously.
• Familiarity with CRM software or other customer service tools is a plus.
• A positive attitude and a strong willingness to learn and adapt.
• The ability to work independently and as part of a team.

Requirements

Not Mentioned - Not Mentioned - Not Mentioned - Age: 14-60 ## Skills - Customer Support - Voice Process - international calling - Communication Skills - crm software - Bpo Operations ##

Qualifications

10+2 (Intermediate) / Any Graduate (any stream).

Benefits

Salary: Package for Freshers up to ₹3.5 LPA . Package for Candidates with relevant experience up to ₹6.5 LPA .

Competitive salary and performance-based incentives . Paid training will be provided to all new hires. A friendly, supportive, and dynamic work environment. Significant career growth opportunities . Shift: Rotational Shifts (5 days working in a week).

How to Apply

To apply for this exclusive hiring opportunity, please send your updated resume directly to: HR ISHA Phone: 7447719444 Email: [HIDDEN TEXT] ##

Apply on NCS: | Email: info@foundit.in | Phone: 8069857811