Senior Customer Services Executive

About the Role

Job Title: Customer Support Representative

Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide technical support for GPS devices and software, troubleshooting issues and offering effective solutions - Guide customers through installations, updates, and other technical processes - Escalate complex issues to higher-level support teams when necessary - Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements

Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and prioritize multiple tasks - Strong problem-solving and analytical skills - Customer-centric mindset with a passion for delivering exceptional service

Graduate - Any - Customer Care Service - Age: 18-30 ## Skills - Customer support - Blended process - Voice Process ##

About the Company

We (ACUMEN GPS TRACK) are the leading brand in the field of vehicle tracking services, situated at New Delhi.

We have been serving to our more than 50000+ esteem customers since last 6 years tirelessly while ensuring to deliver vehicle tracking services with 100% customer satisfaction, as a reward we have good rating & reviews by our customers across the platforms online & offline.

We strongly follow this statement Customer is the most important entity in our universe and we have existence because of our customers

How to Apply

If you're passionate about delivering exceptional customer service and have a knack for technical troubleshooting, we'd love to hear from you! Please send your resume to: hr@acumengpstrack.in or contact us at 9289820086. Join our team and be part of a company that's shaping the future of GPS technology! ##

Apply on NCS: | Email: hr@acumengpstrack.in | Phone: 9289820086