Team Lead - AMZL, Last Mile - Operations

About the Role

• At Amazon, we're working to be the most customer-centric company on earth.
• To get there, we need exceptionally talented, bright, and driven people.
• Amazon is seeking Team leads for our transportation team.
• Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery Station.
• In this role you will be responsible for End-end operations with stake holders at our DS and support the DS site lead in performance management and driving the operational plan.
• Key job responsibilities Essential Functions Key job responsibilities Defining , building and executing the delivery process from delivery station to customer address Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.
• Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements.
• Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
• Analysis of the data reports to identify performance bottlenecks and improve performance Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Good communication skills.
• Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives.
• Listening skills: Gains input and commitment from all involved in delivering their specific part.
• Strong Bias for great customer service: Engage the Team in developing their understanding of Customer

Job Details

Experience: and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Related skills : Background on marketing, End-end sales, Experiences with people management and basic data analytical skills.

Experience: in customer-facing environment, warehousing, logistics or manufacturing - Bachelor's degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.