Growth Operations Intern

About the Role

About Ostello Ostello is building India’s Live Learning Marketplace, where students connect with expert educators through personalized 1-to-1 sessions and live classes. We help students improve their English, prepare for school exams, and upskill through interactive learning.

We’re looking for energetic individuals who love talking to people, solving problems, and helping students begin their learning journey. What You’ll Do •Call students who have registered on Ostello. •Understand each student’s learning goals and recommend the right educator. •Counsel students and parents about our programs.

•Schedule and confirm trial/demo sessions. •Follow up with interested students through calls and WhatsApp. •Coordinate with educators to ensure smooth demo scheduling. •Maintain accurate records in the CRM. •Convert trial bookings into paid enrollments. •Build strong relationships with learners and ensure an excellent experience.

Who We’re Looking For •Excellent communication skills in Hindi (English is a plus). •Confident speaking on calls. •Friendly, persuasive, and empathetic personality. •Comfortable making 80–120 calls per day. •Basic computer and smartphone skills. •Self-driven and eager to learn. •Freshers are welcome.

Qualifications

•Graduate or pursuing graduation. •Experience in customer support, counseling, telesales, admissions, or operations is an advantage.

Benefits

•Fixed Salary + Attractive Performance Incentives. •Fast career growth opportunities. •Comprehensive training on sales, communication, and customer success. •Young, high-performance startup culture. •Opportunity to work directly with the founding team. •Certificate & PPO (for interns based on performance). Performance Metrics •Calls connected per day. •Demo sessions scheduled. •Demo attendance rate. •Student satisfaction. •Paid enrollments generated. •CRM accuracy and follow-up quality. Why Join Ostello? •Work with one of India’s fastest-growing live learning startups. •Learn sales, operations, and customer success in a real startup environment. •Direct mentorship from founders. •Build a career in EdTech with rapid growth opportunities. If you enjoy talking to people, solving problems, and making an impact in students’ lives, we’d love to hear from you!