BPO / Telecaller

About the Role

BPO/Telecaller Role And

Responsibilities

• Most importantly, tele calling is all about building repeat business through good customer relations Asking questions to understand customer requirements and close sales Capacity to receive critique without internalizing it.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sales team for closing.
• Superb verbal communication.
• Overseeing the relationship with customers handled by your team.
• Building and maintaining profitable relationships with key customers.
• Calling active and budding clients to encourage the purchase of items.</di