Senior Business Analyst

About the Role

**Discover your future at Citi** -------------------------------- Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

**Job Overview** ---------------- •The TTS Analytics team provides analytical insights to the Product, Pricing, Client

Job Details

Experience: and Sales functions within the global Treasury \& Trade Services business. The team works on business problems focused on driving acquisitions, cross\-sell, revenue growth \& improvements in client experience. •The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models \& other solutions, and designs go\-to\-market strategies for a huge variety of business problems. QUALIFICATIONS **Experience:** •Master’s Degree (preferred) with 5\-8 years of experience in data analytics •Must have: + Marketing analytics experience +

Experience: on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross\-sell and retention +

Experience: across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc. + Predictive modeling using Machine Learning •Good to have: +

Experience: in financial services +

Experience: working with data from different sources and of different complexity +

Experience: with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining **Skills:** **Analytical Skills:** •Strong logical reasoning and problem solving ability •Proficient in converting business problems into analytical tasks, and analytical findings into business insights •Proficient in formulating analytical methodology, identifying trends and patterns with data •Has the ability to work hands\-on to retrieve and manipulate data from big data environments **Tools and Platforms:** •Proficient in Python, Pyspark , SQL •Proficient in Tableau, MS Excel, PowerPoint **Soft Skills:** •Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form •Should have excellent communication and inter\-personal skills •Story telling \~ Some part in Dashboarding \~ 10% •Strong process/project management skills •Ability to coach and mentor juniors •Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc. •Experience in Pyspark, SQL \& Python •Experience in data visualization tools like Tableau •Data science and Machine learning concepts understanding and experience is a plus \- **Job Family Group:** --------------------- Decision Management \- **Job Family:** --------------- Business Analysis \- **Time Type:** -------------- Full time \- **Most Relevant Skills** ------------------------ Please see the requirements listed above. \- **Other Relevant Skills** ------------------------- For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*