Compliance Operations Associate

About the Role

Compliance Operations Associate. at Convera. Shift Timing : 6: 30 AM to 3: 30 PM. Pune- WFO. Convera is the largest non-bank B2B cross-border payments company in the world.

Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction.

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace.

This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. Market competitive monthly gross salary.

Great career growth and development opportunities in a global organization. Paid volunteering opportunities (5 days per year). There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now if you're ready to unleash your potential. #LI-AM2.

Job Details

Work location: Pune.

Employment type: Full Time.

Experience: 3+ Years.

Responsibilities

• Updating profiles of our customer accounts and keeping records up-to-date.
• Efficient internal and external communication to gather KYC information.
• Keeping internal procedural documentation up-to-date.
• Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks.
• To cover US and Canada customers.
• You should apply if you have.
• Initiative and commitment to overcome obstacles and meet the end goal, targets.
• What will make you stand out.

Requirements

• As a Compliance Operations Associate at Convera based in our Pune office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies.
• After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them.
• Here you will have an opportunity to work and develop in a professional multicultural environment.
• Ensuring all new corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies.
• 2-5 years of experience in Know Your Customer or Global Due Diligence.
• Excellent skills to communicate clearly, effectively, and quickly in English.
• Strong analytical skills, attention to detail, and client-centric mindset.
• Flexible working approach, strong decision making, and influencing skills.
• Ability to work successfully in a self-motivated team environment.
• Customer service skills.

Benefits

We offer an abundance of competitive perks and benefits including. Opportunity to earn an annual bonus (based on role level). Generous insurance (health, disability, life). Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).