QA Lead

About the Role

Overview This role sits at the intersection of engineering, product, and business teams, ensuring releases are reliable, scalable, and customer-centric. The ideal candidate combines strong hands-on testing expertise with leadership, process ownership, and stakeholder communication skills. Role &

Job Details

Experience: & Skills • 5+ years of professional experience in application testing and QA execution • Proven experience designing and implementing automated tests (API and UI) • Hands-on exposure to non-functional testing such as performance, reliability, or scalability • Solid foundation in testing theory and best practices (equivalent to ISTQB Foundation level) • Ability to communicate clearly with diverse stakeholders and influence project outcomes Preferred Background

Experience: owning or leading test strategies for complex web or online services • Familiarity with large-scale consumer platforms or internet-based products • Exposure to commerce, platform, or transaction-heavy systems • Customer-oriented mindset with strong attention to usability and service quality

Responsibilities

• Own quality assurance activities end to end, from test strategy definition through execution, reporting, and release readiness • Lead and continuously improve testing methodologies, frameworks, and quality standards across multiple projects • Actively participate in development cycles, collaborating closely with engineers, product managers, and external partners • Review test plans, scenarios, and results, providing constructive feedback and identifying quality risks early • Drive automation initiatives covering APIs, user interfaces, and critical workflows • Promote efficient cross-team coordination to accelerate delivery without compromising quality • Advocate for quality-first thinking and foster a culture of continuous improvement Team & Environment • Work within a mid-sized, international QA group collaborating across time zones • English and Japanese are both used in daily communication • Strong emphasis on skills growth through structured learning, external conferences, and certification programs • A supportive environment with regular 1-on-1s and attention to sustainable workloads Required