Hiring for Customer Support Executive Role
MONSTER INDIA PRIVATE LIMITED
Job Description
About the Role
International E-commerce Customer Support Email & Live Chat Support Non-Voice Support Role Back-Office Operations Client Coordination Travel & Hospitality Sector Fraud Prevention Representative
We are hiring motivated candidates (0–5 years experience) for International E-commerce Customer Support (Non-Voice Process) . If you have strong written English skills and a passion for customer service, this opportunity is for you!
Responsibilities
Provide customer support via Email & Chat (International clients) Resolve customer queries efficiently and professionally Assist with order tracking, returns, and product information Maintain accurate records in CRM systems Coordinate with internal teams to enhance service quality Skills &
Requirements
Must be ready to relocate to Ahmedabad Must be comfortable with rotational shifts Work From Office (Ahmedabad, Jaipur, Indore) ##
Not Mentioned - Not Mentioned - Not Mentioned - Age: 14-60 ## Skills - Excellent English - Email - Chat Support ##
Qualifications
Excellent written English communication (Mandatory) Basic understanding of E-commerce & Online Shopping Ability to handle multiple chats/emails simultaneously Strong problem-solving skills Knowledge of CRM tools is an added advantage Flexible to work in rotational shifts (including night shifts) Salary &
Benefits
CTC (Monthly): ₹28,000 – ₹40,000 5 Days Working Night Allowance: ₹3,000 – ₹5,000 per month Night Pickup & Drop Facility UK & US Working Culture Pleasant Work Environment Travel Reimbursement (processed with first salary) Free Accommodation for Initial 5 Days Ticket Reimbursement Important
How to Apply
Apply on NCS: | Email: info@foundit.in | Phone: 8069857811
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