Service Desk Associate
MONSTER INDIA PRIVATE LIMITED
Job Description
About the Role
Hiring Alert: Service Desk Associate Location: Bagmane Tech Park, Bangalore Role: Service Desk Associate
Job Details
Qualification: 12th Pass & Above (BE/B.Tech not eligible)
Experience: Freshers Only CTC: 3.5 LPA (Up to 22,500 Take-Home) Shift: Rotational Shifts with 2 Rotational Week-Offs Cab Facility: Two-Way Transportation Provided Age Limit: Up to 25 Years Key
Responsibilities
- Provide first-level technical support to end users.
- Handle customer queries via calls, emails, and chat.
- Log and track incidents using ticketing systems.
- Troubleshoot basic hardware, software, and application issues.
- Escalate unresolved issues to the relevant support teams.
- Ensure timely resolution while maintaining high customer satisfaction.
- Why Join Freshers-Friendly Opportunity Career Growth in IT Support & Service Desk Domain Work with a Leading Global IT Services Company Attractive Salary Package & Cab Facility Interested candidates with excellent English communication skills can share their updated resume today on [HIDDEN TEXT] / 9084927797 ##
Requirements
Excellent English Communication Skills Immediate Joiners Preferred Willingness to work in rotational shifts Basic understanding of customer service and troubleshooting preferred Job
Not Mentioned - Not Mentioned - Not Mentioned - Age: 14-60 ## Skills - Customer Support ##
How to Apply
Apply on NCS: | Email: info@foundit.in | Phone: 8069857811
Required Skills
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