Teacher Operations Internship

About the Role

What is this Role About? As a Teacher Operations Intern, you will directly impact BrightChamps' growth by re-engaging candidates who didn't complete their hiring process. You'll reach out via phone conversations to understand their concerns, provide clarity on opportunities, and encourage them to complete the recruitment journey.

This role is critical for maintaining a positive candidate experience and improving hiring conversion rates.

Job Details

Experience: Ensure every candidate feels valued and receives timely, respectful communicationReporting: Share daily/weekly metrics on calls made, conversion rates, and candidate feedback trends.

Responsibilities

Candidate Outreach: Call candidates who paused or didn't complete the hiring process to re-engage themVoice Communication: Conduct professional, persuasive phone conversations to understand candidate concerns and barriersProcess Guidance: Clearly explain the hiring process, role expectations, and BrightChamps' value proposition to interested candidatesConcern Resolution: Address candidate queries about compensation, work location, role details, and company cultureData Recording: Log all call outcomes, candidate feedback, and follow-up requirements in the recruitment systemFollow-up Management: Schedule callback times and interview slots for candidates willing to continueCandidate