Staff Augmentation Manager

Responsibilities

• Serve as the primary point of contact for staff augmentation-related inquiries from internal teams, clients, and external partners. .
• Oversee end-to-end service delivery, ensuring SLAs and KPIs are consistently met. .
• Build and maintain strong client relationships, manage escalations and ensure overall client satisfaction. .
• Ensures compliance with client contracts, regulatory requirements, and internal policies. .
• Manage and deliver reporting cadences for internal stakeholders and clients, providing insights and visibility into delivery performance. .
• Collaborate with Sales to support new opportunities and expand existing engagements. .
• Partner with internal and external business leaders to advise on staff augmentation recruitment and resourcing strategies. .
• Identify opportunities to leverage technology that enhances efficiency, create processes and standards for selection, implementation and support. .
• Provide leadership and oversight in administering company policies, ensuring consistent application across engagements and projects. .
• Drive continuous improvement through process reviews, performance analysis, and operational best practices. .
• Monitor labor market trends, best practices and regulatory changes, integrating them into internal policies and workflows. .
• Foster strong relationships with external recruitment agencies and vendors to ensure timely and quality talent delivery. .
• Oversee the financial performance of the staff augmentation function, including P&L management, invoicing accuracy and collections.

Requirements

Not Mentioned - Not Mentioned - Not Mentioned - Age: 14-60 ## Skills - Project Management - Financial Acumen - Stakeholder Management ##

• Diploma or Degree in a relevant field .
• At least 5 years of relevant experience in staff augmentation or workforce solutions .
• Strong project management skills with the ability to work under pressure .
• Excellent stakeholder management and client-facing skills .
• Proven ability to build relationships across multiple functions and organizational levels .
• Strong communication skills, both written and verbal .
• Ability to present insights and recommendations to senior stakeholders .
• Good understanding of local labour regulations and market conditions .
• Strong attention to detail with sound financial acumen, including P&L management Shortlisted candidates will be offered a 6 Months agency contract employment till Feb 27.
• Licence no: 12C6060 ##

How to Apply

Apply on NCS: | Email: info@foundit.in | Phone: 8069857811