Program Manager, Amazon Hub Lead Generation, Last Mile Delivery Programs- Hub and AmFlex

About the Role

Amazon Hub (formerly I Have Space program) is seeking an experienced Program Manager to drive distribution expansion through strategic lead generation and store onboarding initiatives.

This role will be instrumental in expanding our last-mile delivery network by identifying, engaging, and onboarding retail partners who serve as delivery points for Amazon customers.

Key job responsibilities ### Lead Generation & Distribution Expansion - Develop and execute comprehensive lead generation strategies to identify potential Amazon Hub partner locations - Build and maintain a robust pipeline of prospective retail partners across assigned territories - Analyze market data and demographics to prioritize high-value expansion opportunities - Set and achieve quarterly and annual store onboarding targets ### Go-to-Market Strategy & Execution - Design and implement go-to-market approaches tailored to different retail segments and geographic markets - Create compelling value propositions that resonate with potential partner stores - Develop sales collateral, pitch decks, and training materials for field teams - Test and iterate on outreach strategies to optimize conversion rates ### Stakeholder Engagement & Field Operations - Partner closely with last-mile station teams including Cluster Managers, Site Leads, team leads, and ADEs (Account development executives) - Enable and empower field teams to conduct effective store visits and partner conversations - Conduct joint field visits to model best practices and provide hands-on coaching - Build strong cross-functional relationships to ensure seamless program execution ### Program Management & Operations - Own end-to-end onboarding process from initial contact through store activation - Track and report on key performance metrics including pipeline health, conversion rates, and time-to-activation - Identify and remove blockers that impede store onboarding progress - Implement process improvements to scale operations efficiently ### Data Analysis & Reporting - Leverage data analytics to identify trends, opportunities, and areas for improvement - Create executive-level dashboards and reports on program performance - Conduct post-mortems on successful and unsuccessful onboarding attempts - Use insights to continuously refine lead generation and conversion strategies - 3+ years of professional non-internship marketing experience

Job Details

Experience: using data and metrics to drive improvements

Experience: building, executing and scaling cross-functional marketing programs

Experience: using Microsoft Excel to manipulate and analyze data

Experience: building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Experience: using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs

Experience: utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation - MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.