AI Operations (Voice & QA)

About the Role

We are looking for final-year students who want hands-on experience working with real AI systems used in customer support. 1. Review AI-powered customer support calls. 2. Identify mistakes and edge cases in AI interactions. 3. Check whether the AI followed the correct process. 4. Tag and document issues accurately. 5. Help improve AI quality over time.

Requirements

• 1.
• Strong coding skills are not required for this role.
• 2.
• Willingness to learn.
• 3.
• Curiosity about AI systems.
• 4.
• Attention to detail.
• 5.
• Ability to think clearly and follow processes.
• Tools you will work with: 1.
• ChatGPT.
• Spreadsheets.
• Internal dashboards.
• AI support tools.
• Growth opportunities: 1.
• Prompt improvement.
• Workflow automation.
• AI testing.
• Internal tooling.
• Operational analytics.
• Who should apply: 1.
• Final-year Diploma or Polytechnic students.
• Final-year BCA students.
• Final-year BE/BTech students interested in AI operations and support systems.
• Important: 1.
• We are mainly looking for candidates interested in growing into a full-time role after the internship.