L3 SharePoint & Microsoft 365 Support Engineer (Contract Role) - GO / JC / 2726 / 2026

Job Details

Experience: in managing site collections and permissions in SharePoint Online • Ability to work in a fast-paced environment and prioritize multiple tasks • Strong communication and collaboration skills

Responsibilities

• Provide technical support and resolve complex issues related to Power Platform and Microsoft 365 services • Administer and manage SharePoint Online and OneDrive environments • Manage site collections and permissions in SharePoint Online • Troubleshoot and resolve performance issues related to Power Platform and Microsoft 365 services • Implement and manage ITIL processes to ensure efficient incident and problem management • Collaborate with the global IT operations team to resolve complex issues and implement best practices • Provide Level 3 (L3) troubleshooting and support for Power Platform and Microsoft 365 services

Requirements

• 8-12 years of experience in IT operations, preferably in a global IT operations environment • Strong experience in SharePoint Online, OneDrive Administration, Power Platform, Microsoft 365 Admin, and Azure AD • Excellent troubleshooting and problem-solving skills, with experience in L3 troubleshooting • Knowledge of ITIL processes and methodologies

RoleL3 SharePoint & Microsoft 365 Support Engineer (Contract Role) Industry TypeITES/BPO/KPO Functional Area Required

• Power Platform Support Engineer We are seeking a highly skilled Power Platform Support Engineer to join our team on a contract basis.
• The ideal candidate will have experience in SharePoint Online, OneDrive Administration, Power Platform, Microsoft 365 Admin, Azure AD, and L3 Troubleshooting.
• The successful candidate will be responsible for providing technical support and resolving complex issues related to Power Platform and Microsoft 365 services.
• Location Chennai

Qualifications

Graduation Employment TypeFull Time, Permanent Key Skills • AZUREAD • ITIL PROCESSES • L3 TROUBLESHOOTING • L4 SHARE POINT SUPPORT • MICROSOFT 365 ADMIN • MSP/GLOBAL IT OPERATIONS EXPOSURE • ONEDRIVE ADMINISTRATION • PERFORMANCE ISSUE RESOLUTION • POWERPLATFORM • SHARE POINT ONLINE • SITE COLLECTION & PERMISSIONS MANAGEMENT • SPECIALIST - RISK & CONTROL ASSURANCE Other Information Job CodeGO/JC/2726/2026 Recruiter NamePriya Srinivasan

Benefits

• Opportunity to work with a leading organization in the IT industry • Chance to develop and enhance skills in Power Platform and Microsoft 365 services • Collaborative and dynamic work environment • Opportunity to work with a global IT operations team • Comprehensive training and support to ensure success in the role